Fortrex

We are seeking a strategic and

experienced Senior Director of Technical Services to spearhead our Technical

Services team with a focus on safety, food safety, efficiency, and innovation.

In this critical role, you will oversee sanitation programs, ensure regulatory

compliance, and drive continuous improvement to maintain the highest industry

standards. If you are a results-focused leader with a passion for excellence in

sanitation, food safety and safety, we invite you to apply and make a lasting

impact on our organization!

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.

• Over 10,000 dedicated team members across North America.

• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.

• Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.

• Deliver On Our Promises: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.

• Win as a Team: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.

• Advance a Safer Future: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

What You Will Do:

As the Senior Director of Technical Services, you will guide the Technical Services team in supporting customer accounts while partnering with internal teams on all aspects of food safety and safety. Key responsibilities include:

Manage a team of Technical Services Managers responsible for oversight of food safety and safety programs, policies, and regulatory compliance across North American locations.

Partner with Safety, Food Safety, and Operations teams to develop, implement, and oversee compliant policies, procedures, and documentation.

Provide technical assistance and support on complex safety and food safety issues at facilities and with local Fortrex teams.

Oversee compliance with internal standards, customer requirements, third-party audits, and applicable regulations (EEOC, OSHA, FDA, Homeland Security, EPA, USDA).

Communicate clearly and professionally, adapting messages for diverse audiences.

Create and executing strategies and programs to mitigate safety and food safety risks.

Support customers and internal stakeholders with best practices and regulatory compliance guidance.

Champion a culture where safety and food safety are prioritized and embedded across operations.

Coordinate safety and food safety initiatives aligned with company growth objectives.

Support Fortrex management teams in achieving Safety & Food Safety goals.

Manage multiple projects, setting and meeting deadlines, and aligning team goals with broader organizational objectives.

Ensure high standards of service, performance, and regulatory program implementation.

Safeguard food safety protocols for customer products through effective oversight.

Coach and developing team members, setting performance goals, and fostering accountability.

Build and maintain strong relationships within academia, industry associations, and with subject matter experts to stay ahead of industry trends.

Stay informed on emerging technologies, procedures, and regulations to drive innovation and compliance.

Analyze and applying Key Performance Indicators (KPIs) to enhance safety and food safety outcomes.

Regularly review departmental processes and offering solutions for improvements or procedural changes.

Special projects and other assigned duties as needed.

Your Must Haves:

• Must be 18 years of age or older.
• Valid Driver's License.
• Bachelor's degree in related field.
• 10 or more years of related experience in Safety and or Food Safety with USDA/FDA background, extensive sanitation experience, and strong working knowledge of food plants, safety and food safety programs.
• Strong computer skills associated with Microsoft Office and basic skills required to learn new programs.
• Advanced problem solving and investigation skills focused on Root Cause Analysis and Corrective Action Plans.
• 5 or more years experience managing teams of managers.

What We Prefer You Have:

• 10 or more years in the sanitation or food processing industry.
• Self-motivated with attention to detail, deadlines, and reporting.
• Adaptable to various assignments and non-routine tasks.
• Ability to work well within a team, including adherence to core values and dynamic corporate culture.

Our Environment:

This position is based out of your professional home office when not traveling to customer facilities within your assigned geographical area. You may be required to sit for long periods of time while looking at a computer screen. When traveling or on customer visits, there may be exposure to wet, hot, and cold environments, include various shifts, and require use of Personal Protective Equipment ("PPE").

•    Medical, Dental, & Vision Insurance 

•    Basic Life Insurance 

•    Short-term Disability 

•    Long-term Disability 

•    Retirement Plan 

•    Paid Holidays (Varies by Location)

•    Paid Vacation 

•    Employee Assistance Program ("EAP")

•    Training & Development Opportunities

Fortrex and Safe Foods, a division of Fortrex, are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex and Safe Foods are committed to complying with the laws protecting qualified individuals with disabilities.

Fortrex and Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual.  If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process.  If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!